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1. Why are you involved in my life?

Our office became involved in your child support case because the person who has custody of your child(ren) applied for the services of the Title IV-D Child Support Program. That person may have done so voluntarily or may have been required to do so because your child(ren) are receiving certain public benefits.

You have some control over how heavily involved we become in your child support case. We will be actively involved long enough to make sure that paternity is established for your child(ren) and an order is issued for you to pay child support. Once an amount of child support is ordered, we will send an income withholding order to your employer. The court will order you to notify us whenever your address or employment status changes. We will send out a new income withholding order whenever you change jobs. So long as you pay child support, on time and in full as ordered, you will most likely not hear anything more from us.

2. What happens if my employer doesn't withhold child support, or the right amount of support, from my paycheck?

Please see our child support withholding page for a complete and thorough answer. Child Support Withholding Page

3. My employer is taking child support out of my check, but the custodial parent isn't getting it. Why not?

Please see the complete answer on the Not Receiving Child Support Question Page.

4. All of sudden, you started taking an extra $20 a week out of my paycheck. How can you do that?

Indiana law permits the Title IV-D Program to automatically increase the amount a non-custodial parent must pay each week or month for past-due child support in cases where the non-custodial parent has fallen further behind since the last court order determining arrears. The extra amount that can be withheld is determined by how much further behind the non-custodial parent has fallen.

5. My driver's license is suspended. How do I get it back?

In Indiana, drivers' licenses are suspended when no child support payments have been made for a period of 3 months and/or the child support delinquency is greater than $2,000. In order to have your driving privileges reinstated you will need to: Pay your child support arrearage in full or Establish a payment agreement with the IV-D office.

6. You've got a lien on the title to my vehicle. How do I get it taken off?

Find a complete answer on our Title Lien Question Page

Lien on Title Answer page.

7. I missed a court date. What should I do?

You should contact the court. The court may or may not have issued a writ for your arrest. If a writ has been issued, the Title IV-D Program has no authority to cancel the writ or to have you released from jail if you are arrested.

8. How do I give up my parental rights?

Parents are not permitted to give up their parental rights or their responsibilities. Only a court can terminate parental rights. All parents have the continuing responsibility to support their children and the continuing right to be part of their children'' lives.

9. Why should I pay support if the other parent won't let me see my child?

You should pay support because: (1) it's the law (2) the court ordered you to and can sanction you if you don't and (3) it's in your child's best interest. Support and parenting time are two separate issues, and neither one depends upon the other. If you believe you are being deprived of the right to participate in your child's life, you may petition the court to enforce your rights.

10. Why do I have to submit all my questions to your office in writing?

The short answer is: (1) to protect your privacy, and (2) to provide the highest level of customer service with the limited resources that we have. First, we need to make sure that we provide information only to the person who has the right to receive it. By requiring that you make your request in writing and provide proof of identity, we can be certain that we are communicating only with you. Second, we administer approximately 5,300 child support cases and receive approximately 500 requests for information or service a month. We track every request through our quality control system to make sure that each one is answered as quickly, accurately, and completely as possible. Although we do not provide case-specific information over the phone, you can discuss your case in person with a Deputy Prosecutor or with a customer support team member by stopping by our office any Wednesday or Thursday during our regular business hours. You do not need an appointment.