Create an Account - Increase your productivity, customize your experience, and engage in information you care about.
Show All Answers
What we can tell you is that, if the non-custodial parent owes past-due child support and is eligible for tax interception, we have requested the interception of State and Federal tax refunds. However, there are a number of reasons why our request may not be honored. For example, if the non-custodial owes back taxes, the tax refund will be applied to that debt first. If the non-custodial parent has another child support obligation, the refund may be applied to that case instead of yours. If you were (or are) receiving TANF benefits and the State has not been reimbursed for those benefits, the federal tax refund will be applied first to any amount owed to the State.
In all other cases, however, participation in the Title IV-D Program is voluntary. If you would like to withdraw from the program and are eligible to do so, please send us a written request.
Although we do not provide case-specific information over the phone, you can discuss your case in person with a customer service representative by stopping by our office any Wednesday during regular business hours. You do not need an appointment.